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CONTACT / FREQUENTLY ASKED QUESTIONSContact InformationMK Media, LLC PO Box 601238 Dallas, TX 75360 Phone: 214-827-5592 | FAX: 214-827-5592 For inquires about orders or to advertise on Motorcops.com: sales@motorcops.com If you're interested in the Poster Calendar, having your unit appear in the 2008 Motorcops.com Calendar or for general inquiries: info@motorcops.com To contact Mark Kopang, the owner of Motorcops.com: mark@motorcops.com Frequently Asked Questions 1. How can I get my department listed in the Agency section? Currently, only those departments that have completed the Motorcycle Survey are listed. 2. My department would like to be in the next calendar. What do we have to do to be included? Take a look at the requirements and send in your information. 3. I saw my photo on your site, can I order a copy? Yes, you can order prints of every photo on the site, except ones in the contributor gallery. 4. Do you have multiple Motorcops.com photographers? No, I am the only photographer at rodeos and some special events taking pictures on behalf of Motorcops.com. If you hear of someone representing themselves as a photographer for Motorcops.com, please let me know. 5. I ordered the wrong size shirt. What can I do? As long as the shirt has not been worn, you can send it back and exchange it for the correct size. Send an email and let me know you're sending back a shirt. Then, send the shirt back to the address above and include $5 for return postage. 6. Our department needs an updated photo. Can you help us out? I am available to do individual "portrait" style photos of individual officers as well as group photos. For squad/unit photos for any department within about 3 hours of Dallas, TX, I charge $20/officer. Departments that are further away, or would like a complete set of departmental photos, email me. 7. I bought the photo CD from a rodeo I was in. Can I take the photo CD to a photo lab and order prints? No. The photos on the CD are copyrighted and respectable labs will not allow you to purchase prints of copyrighted work without a release. I do make the photos available for purchase through the web site. You can order prints of any photo here. 8. Sometimes when I visit the site, the header is all in gray. Why? Whenever I hear that a motor officer has been killed in the line of duty, to honor their service and as a tribute to the family and department, I turn the header of the site to gray until the night of the officer's funeral. 9. I think I saw a photo of me on the web. Is it one that you took? I do license my photos from time to time to reputable businesses and organizations. I have encountered times where one of my photographs has been used illegally and I have taken action to protect my copyright. With many people taking photos at skills competitions and sometimes within close proximity to one another, occasionally the photos look similar. If you see a photo online that you think is one of mine, please let me know and I can tell you if the use is legitimate. 10. You do a great job with the web site. I have often wondered if you could use some help. Thank you for the kind words. If you know some basic HTML and have Photoshop and wanted to donate some time, I sure could use some help. I've had people contribute photos that I have been unable to get online. And I want to expand the "In Memoriam" section, but just don't have the time to do that research. If you've got a couple hours a week, please let me know. |
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